Indovix Product
On-Premises AI for Australian Business
On-Premises AI for Australian Business
| Feature | Base | Premium |
|---|---|---|
| On-premises AI assistant | ✓ | ✓ |
| Document ingestion & indexing | ✓ | ✓ |
| LAN access for team | ✓ | ✓ |
| Local embedding (no cloud API) | ✓ | ✓ |
| Day-one knowledge base | ✓ | ✓ |
| Tailscale remote access | — | ✓ |
| Claude.ai connector | — | ✓ |
| Xero integration module | — | ✓ |
| Microsoft 365 integration | — | ✓ |
| Priority support | — | ✓ |
What hardware does Indovix SMB run on?
Indovix SMB is deployed on a compact, business-grade server installed at your premises. The hardware is supplied and owned by Indovix — you never need to purchase or manage it yourself.
Who owns the hardware?
Indovix retains ownership of all hardware supplied under the SMB service. This means ongoing maintenance, replacement, and management is our responsibility, not yours.
Where is my business data stored?
Your data never leaves your premises. The Indovix SMB server sits on your local network, and your business knowledge is stored on-site. Indovix accesses it remotely only for maintenance during agreed support sessions.
What is included in the monthly managed service fee?
The monthly fee covers the Indovix AI platform, your business knowledge base, connector integrations as agreed, Sentinel monitoring, remote support, and ongoing stack updates.
Is there a minimum contract term?
Yes — Indovix SMB is a 12-month minimum term service. After the initial term, the service continues on 30 days written notice from either party.
What happens to my data if I cancel?
On cancellation, Indovix provides a full export of your business knowledge base before the server is decommissioned and returned. Your data is yours — we wipe the server clean on exit.